How can a server show that they are proactive in service?

A server demonstrates proactivity in service by anticipating guests' needs and refilling drinks. This approach emphasizes attentiveness and foresight, where the server actively observes the dining experience and makes adjustments before being prompted by the guests. By being proactive, the server enhances the overall dining experience, making customers feel valued and attended to without having to ask for assistance.

Other options suggest reactions instead of proactive behavior. Clearing tables once per hour may be efficient but does not reflect anticipation of guests’ needs. Waiting for complaints signifies a reactive approach, which can lead to dissatisfaction and does not enhance the experience. Rushing through service may create an impression of urgency and efficiency but can negatively impact the quality of service, leaving guests feeling neglected. Thus, anticipating needs and proactively addressing them is key to excellent service in a proactive manner.